Prenax Cookie Policy

How Prenax uses cookies

What is a cookie?

Cookies are small text files that websites can place in your browser when you visit them. When you return to the website it can access its previously placed cookie to uniquely identify your browser. Cookies accomplish several different things. They recall your preferences at a website, help you view content more efficiently and improve the overall user experience on a website. They can also help advertisers see what interests you have and what advertising may be relevant to you. For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.cookiepedia.co.uk

What is local storage?

Local storage is a method where a data entry is created by a website on your device. Cookies are one example of local storage, but there are others. It is important that you know them so you can block them or delete the data stored by them:

Browser local storage. Some websites use the browser's "sessionStorage" and "localStorage" to store data; "sessionStorage" is stored temporarily, but the “localStorage” is persistent. You may erase them by deleting your browser's history.

How do we use cookies and local storage?

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally, but they help us to improve the PxFlow service and to deliver a better and more personalised experience. In certain circumstances we will collect personal information about you – but only where you voluntarily provide it – please see our Privacy Policy for more details regarding the collection of your personal data.

In addition to uses for analytical purposes and for system administration, we also use cookies to report aggregate information to our advertising partners. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

The cookies we use

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.

Analytical/Performance cookies. They allow us to recognise and count the number of visitors and to how visitors move around our website when they are using it. This helps us to improve the way our website works.

Targeting Cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests, we may also share this information with third parties for this purpose.

We work with third party suppliers who may also set cookies on our website, for example Google, LinkedIn and Hubspot. These third party suppliers are responsible for the cookies they set on our site.

You will find additional information about the specific cookies in use below:

Essential Cookies

Owner/Domain

Cookie Name(s)

Description

PxFlow

localStorage, sessionStorage

Used to maintain session data and keep users logged in to the platform.

Functionality Cookies

Owner/Domain

Cookie Name(s)

Description

Hubspot

messagesUtk, __cf_bm, 

Used to maintain the session data and functionality for our live chat support interface

Analytical/Performance Cookies

Owner/Domain

Cookie Name(s)

Description

Hubspot

hubspotutk, __hstc, __hssc, __hssrc, hs-messages-is-open

The main cookies for identifying visitors by Hubspot. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

Azure Application Insights

ai_user, ai_sessionISS_, ARRAffinitySameSite, ARRAffinity, ai_sessionplatformAppUi_

This is the Microsoft Application Insights software, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This includes a unique user identifier cookie enabling counting of the number of users accessing the application over time, and enables functionality such as load balancing to increase platform performance.

Marketing Cookies

Owner/Domain

Cookie Name(s)

Description

None

None

None

 

How do I delete and manage cookies and local storage?

Because we respect your right to privacy, you can choose not to allow some types of cookies. Most web browsers also allow you to completely disable the use of Cookies, and allow you to delete cookies created by specific domains/websites. To find out how to do it, please refer to your browser’s help page.

The information is also covered in each web browser’s online support pages:

For further information about cookies and how to disable them please go to the Information Commissioner's webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/

Cookie and privacy practices of 3rd parties

The PxFlow site may contain links to and from the websites of our partner networks, data partners, advertisers and affiliates. It may also contain links to third party social media sites. These third parties may place their own cookies or other technological devices on your Internet browser. We have no control over these third parties and no responsibility for the technologies they employ. To learn how a particular website collects and uses your information, you should read the privacy policy of that website.

We do not accept any responsibility or liability for third party policies. Please check these policies before you submit any personal data to these websites.