---
title: "How to use the \"Impersonate User\" function."
description: "This article will walk you through how to use the \"Impersonate User\" function."
---

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March 25, 2026

# How to use the "Impersonate User" function.

## This article will walk you through how to use the "Impersonate User" function.

This guide assumes you have the correct administrator privileges, if you do not please contact your companies ‘Super Admin’. 

 Select "Users" from the side menu.

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-17-2026-01-56-12-9094-PM.png?width=157&height=283&name=undefined-Mar-17-2026-01-56-12-9094-PM.png)

2.  Select the user you would like to impersonate.![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-17-2026-01-56-14-2573-PM.png?width=472&height=302&name=undefined-Mar-17-2026-01-56-14-2573-PM.png)

3.  Select "..."

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-17-2026-01-56-13-3474-PM.png?width=480&height=124&name=undefined-Mar-17-2026-01-56-13-3474-PM.png)

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-17-2026-01-56-13-6397-PM.png?width=472&height=242&name=undefined-Mar-17-2026-01-56-13-6397-PM.png)

 4\.**  Please note**. Impersonation won't allow cards to be created as the user you are impersonating. This feature helps debug and check screens when an issue occurs.

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-17-2026-01-56-13-9560-PM.png?width=490&height=226&name=undefined-Mar-17-2026-01-56-13-9560-PM.png)

 5.  Once you have finished looking at your team's account simply select "Stop Impersonation"

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-17-2026-01-56-13-1350-PM.png?width=256&height=236&name=undefined-Mar-17-2026-01-56-13-1350-PM.png)

 6.  This will then take you back to your account.

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-17-2026-01-56-14-6211-PM.png?width=482&height=198&name=undefined-Mar-17-2026-01-56-14-6211-PM.png)

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