---
title: How to suspend a user?
description: Follow this guide to suspend a user on Paid.
---

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March 25, 2026

# How to suspend a user?

## Follow this guide to suspend a user on Paid.

This guide assumes you have the correct level of admin control to suspend a users.

 1.  Log into your account from the dashboard, from the left hand side menu select ‘User’.

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-24-2026-01-30-31-8763-PM.png?width=208&height=476&name=undefined-Mar-24-2026-01-30-31-8763-PM.png)

 2.  From here you will select the correct user from the list, or you are able to use the “Show Filters” to find the user you are looking for;

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-24-2026-01-30-32-5026-PM.png?width=366&height=268&name=undefined-Mar-24-2026-01-30-32-5026-PM.png)

 3.  Once you have selected the user, you need to click into the three dots in the top right corner.

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-24-2026-01-30-33-0365-PM.png?width=420&height=158&name=undefined-Mar-24-2026-01-30-33-0365-PM.png)

 4.  You need will need to be provide a reason why the user is being suspended, select areas where they need to be removed and then select “Suspend”;

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-24-2026-01-30-32-1609-PM.png?width=378&height=422&name=undefined-Mar-24-2026-01-30-32-1609-PM.png)

 5.  Once this is completed the “User” will show as being suspended;

![](https://help.paid.co.uk/hs-fs/hubfs/undefined-Mar-24-2026-01-30-31-5603-PM.png?width=500&height=97&name=undefined-Mar-24-2026-01-30-31-5603-PM.png)

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