Frequently Asked Questions

How to do anything on Paid

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Written by Tom Howsam

What is Paid?

Who, What, Why and When
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Why Create Paid?

What is the Paid vision
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Who Can Use Paid?

What type of customer does Paid support
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Why does Paid take 7.5%?

Paid fees
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What invoice terms do you bill my client on?

Invoice terms
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Do I have to use Paid for all my clients?

All clients, min and max project size
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Are my personal details safe in Paid?

Data security
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When Will I Get the Payment?

How long does it take to get paid
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Why do you need to link my bank account?

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Why is there a minimum 14 day project completed to payment period?

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I added a client and Paid wouldn’t allow me to do a project with them?

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I added a client and you advised they are under investigation?

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What happens if my client never pays?

Client never pays
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Can I cancel a project?

Cancelling projects
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What happens if the client changes the scope?

Changes to a project
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Are electronic signatures binding?

E-Signatures legally binding
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What are the benefits of using Paid?

Paid benefits
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What payment options will my clients get?

Client payment options
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What happens if my client does not sign the sign off the project?

Project completion
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What happens when I finish a project?

Completing a project
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How does Paid treat VAT?

VAT treatment
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What happens when I add a project?

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What happens when I add a client?

Adding clients
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My account is not verified what do I do?

My account is not verified
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Why do we need to check your photo ID?

Photo identification requirements
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Why do you need 72 business hours to pay me?

Payment times and methods
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Can I use Paid for clients outside of the UK?

Working with Non UK Companies
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Updated over a week ago