Frequently Asked Questions

How to do anything on Paid

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32 articles in this collection
Written by Tom Howsam and Natasha Foster

Instant Invoice - How does it work?

Instant Invoice, Instant Payment, how it works
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Written by Natasha Foster
Updated this week

Contact Details

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Written by Tom Howsam
Updated over a week ago

Payment options for clients

When a project is complete a client has multiple payment options
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Written by Tom Howsam
Updated over a week ago

I don't want instant payment on completion - why should I use the Paid platform?

Contracting and invoice issuance and a payments platform
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Written by Natasha Foster
Updated over a week ago

Benefits of Paid's instant payment service

Paid's instant payment service, selling invoice, buying invoice
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Written by Natasha Foster
Updated over a week ago

What is Paid?

Who, What, Why and When
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Written by Tom Howsam
Updated over a week ago

Why Create Paid?

What is the Paid vision
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Written by Tom Howsam
Updated over a week ago

Who Can Use Paid?

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Written by Tom Howsam
Updated over a week ago

What are Paid's fees?

Free, fees, using paid
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Written by Tom Howsam
Updated this week

What are the invoice terms?

Invoice terms, payment days
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Written by Tom Howsam
Updated over a week ago

Do I have to use Paid for all my clients?

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Written by Tom Howsam
Updated over a week ago

Are my personal details safe in Paid?

Data security
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Written by Tom Howsam
Updated over a week ago

When will I get the payment?

How long does it take to get paid
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Written by Tom Howsam
Updated over a week ago

Why do you need to link my bank account?

Why we need your bank account details
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Written by Tom Howsam
Updated over a week ago

Why is there a minimum 14-day project period?

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Written by Tom Howsam
Updated over a week ago

I added a client and Paid wouldn’t allow me to do a project with them?

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Written by Tom Howsam
Updated over a week ago

I added a client and you advised they are under investigation?

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Written by Tom Howsam
Updated over a week ago

What happens if my client never pays?

Non-payment risk; non-recourse
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Written by Tom Howsam
Updated over a week ago

Can I cancel a project?

Cancelling projects
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Written by Tom Howsam
Updated over a week ago

What happens if the client changes the scope of a project?

Changes to a project
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Written by Tom Howsam
Updated over a week ago

Are electronic signatures binding?

E-Signatures legally binding
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Written by Tom Howsam
Updated over a week ago

What are the benefits of using Paid's instant payment service?

Paid benefits
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Written by Tom Howsam
Updated over a week ago

What payment options will my clients get?

Client payment options
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Written by Tom Howsam
Updated over a week ago

What happens if my client does not confirm completion of the project?

Project completion
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Written by Tom Howsam
Updated over a week ago

What happens when I finish a project?

Completing a project
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Written by Tom Howsam
Updated over a week ago

How does Paid treat VAT?

VAT treatment
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Written by Tom Howsam
Updated over a week ago

What happens when I add a project?

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Written by Tom Howsam
Updated over a week ago

What happens when I add a client?

Adding clients
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Written by Tom Howsam
Updated over a week ago

My account is not verified, what do I do?

My account is not verified
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Written by Tom Howsam
Updated over a week ago

Why do we need to check your photo ID?

Photo identification requirements
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Written by Tom Howsam
Updated over a week ago

Why do you need up to three business days to pay me?

Payment times and methods
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Written by Tom Howsam
Updated over a week ago

Can I use Paid for clients outside of the UK?

Working with Non UK Companies
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Written by Tom Howsam
Updated over a week ago