Frequently Asked Questions

How to do anything on Paid

Tom Howsam avatar Ben Cooper avatar
30 articles in this collection
Written by Tom Howsam and Ben Cooper

Payment options for clients

When a project is complete a client has multiple payment options
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

I don't want immediate payment on completion - why should I use the Paid platform?

Free contracting and invoice issuance and a payments platform
Ben Cooper avatar
Written by Ben Cooper
Updated over a week ago

Benefits of selling your invoice to Paid

Paid's immediate payment service
Ben Cooper avatar
Written by Ben Cooper
Updated over a week ago

What is Paid?

Who, What, Why and When
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Why Create Paid?

What is the Paid vision
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Who Can Use Paid?

Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

What are Paid's fees?

Free, fees, using paid
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

What are the invoice terms?

Invoice terms, payment days
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Do I have to use Paid for all my clients?

Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Are my personal details safe in Paid?

Data security
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

When Will I Get the Payment?

How long does it take to get paid
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Why do you need to link my bank account?

Why we need your bank account details
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Why is there a minimum 14-day project period?

Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

I added a client and Paid wouldn’t allow me to do a project with them?

Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

I added a client and you advised they are under investigation?

Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

What happens if my client never pays?

Non-payment risk; non-recourse
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Can I cancel a project?

Cancelling projects
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

What happens if the client changes the scope of a project?

Changes to a project
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Are electronic signatures binding?

E-Signatures legally binding
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

What are the benefits of using Paid's immediate payment service?

Paid benefits
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

What payment options will my clients get?

Client payment options
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

What happens if my client does not confirm completion of the project?

Project completion
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

What happens when I finish a project?

Completing a project
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

How does Paid treat VAT?

VAT treatment
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

What happens when I add a project?

Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

What happens when I add a client?

Adding clients
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

My account is not verified, what do I do?

My account is not verified
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Why do we need to check your photo ID?

Photo identification requirements
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Why do you need 72 business hours to pay me?

Payment times and methods
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago

Can I use Paid for clients outside of the UK?

Working with Non UK Companies
Tom Howsam avatar
Written by Tom Howsam
Updated over a week ago