The client may just need a nudge from you - we send automated reminders to the client to confirm the project is complete, but a personal reminder can be more effective. 

If the client will not confirm completion as they do not agree that the work is complete, you will need to work with your client to agree the satisfactory completion of the services before Paid is able to provide instant payment to you (less our fee). 

If your client still won’t sign off the project, get in touch with support@paid.co.uk.

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