Once you have finished a project and told Paid by clicking the ‘complete project’ button, Paid will email your client requesting confirmation of completion.
Once the client has confirmed completion (by signing the completion document), if you have chosen to use our instant payment service, you will be paid the total invoice amount (less our 7.5% discount) as soon as possible by Paid. If you have not chosen our instant payment service, we will pay you (less our minimal 0.25% discount) as soon as we receive the funds from your client.
The time it takes us to pay you (using our instant payment service) depends on what time your client agrees completion of a project. If the client confirms completion of the project outside business hours, we may need up to 3 business days for Paid to ensure you get your money.
Paid aims to use the UK Faster Payments system which means cleared funds within two hours of us sending the payment. Please see http://www.fasterpayments.org.ukfor details.
However, there are limits for sending per day which we have to work within. 3 business days from confirmation of completion allows us time for the worst case scenario, which is a BACs transaction.